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Advanced Metering Infrastructure Installation Project

Northtown MUD is excited to announce our partnership with Master Meter, Inc. to bring advanced water meter technology which is designed to enhance your customer service experience, empower you to better manage your water consumption throughout the month, and proactively identify troublesome leaks.

Over the next few months crews will be replacing the current direct read water meter with a new "smart meter". In some cases, crews will need to remove and replace the existing water meter box.


Full details in English and Spanish can be downloaded here.


Welcome to the Northtown Municipal Utility District Website

The Northtown Municipal Utility District was created in 1985. Its approximately 1224 acres lie just east of Interstate 35 between Austin and Pflugerville, bounded by Howard Lane to the south and Highway 685/Dessau Road to the east.

The district includes the District Office, Northtown Park, Meadow Pointe, Wildflower, Settler's Meadow (The Trails at Sunset Ridge), The Lakes at Northtown, Brookfield and the Village of Northtown neighborhoods, two elementary schools, several parks and ponds, hike and bike trails, 3 pavilions, and still has room to grow. Future development may include more single and multi-family residences, light retail, and even a fire/EMS station.

Every effort has been made to ensure that the information provided on this site is accurate. This information is provided for your convenience only and does not override any part of the official records and documents of the District.

The monument at the entrance to the Northtown Park subdivision (the earliest Northtown neighborhood).

Parks Master Plan Update Survey

Parks Master Plan Update Survey

To take the survey or to learn more, click the QR code for a larger image to scan. You can also go to https://docs.google.com/forms/d/e/1FAIpQLSeaLlA7529ltnqkVPbrCdDUq0h231aNJMPjJRxVKFCjXXMr_A/viewform.

Texas Disposal Systems

If you haven't yet downloaded the TDS Waste Wizard app, this would be a great time to do so. The app, available for both iOS and Android, offers alerts of any changes or disruptions in service. It also shows the schedule so you don t have to look out your door to see if your neighbors have put out their carts when unsure of the service day.

For more information or to get the app go to https://www.texasdisposal.com/waste-wizard/. All you need to do is select how you'd like to be notified by selecting the "get a reminder" tab and following the prompts.

 
Meeting Place and Dropbox Location (effective 5/23/2023)

New meeting place and dropbox location at 700 E. Wells Branch Parkway.

The Northtown MUD Board of Directors meet at:

Northtown MUD Administrative Office
700 E. Wells Branch Parkway
Pflugerville, TX 78660


Board meetings are held on the 4th Tuesday of each month at 5:45pm.
The MUD's administrative office (for convenants and maintenance) is located at this address.

A new free-standing dropbox for utility payments is located in the parking lot at this location.
NOTE: The personnel at this location do not have your customer account information and can not accept payments nor answer any water, wastewater, trash, or billing questions. You must continue to go to the offices of Crossroads Utility Services for all billing and payment activities.

DIRECTOR ELECTION INFORMATION
NORTHTOWN MUNICPAL UTILITY DISTRICT
NOVEMBER 5, 2024 ELECTION

The District is governed by a Board of five members that serve staggered four-year terms. In accordance with Texas Water Code ยง 49.103, director elections are held on the November uniform election date, the first Tuesday after the first Monday in November, in even-numbered years. The District's next director election will be held on November 5, 2024 at the polling places for each election precinct within the District established by Travis County. A person that desires to be a candidate in the District's next director election must be qualified to serve as a director and must timely submit an application for a place on the ballot to the District. To be qualified to serve as a director, a person must be at least 18 years old, a resident citizen of the State of Texas, and either own land subject to taxation in the District or be a qualified voter within the District. The first day and time that a candidate may file an application for a place on the ballot is 8:00 a.m. on the day that is 108 days before the election and the last day that a candidate may file an application for a place on the ballot is 5:00 p.m. on the day that is 78 days before the date of the election.

The deadline for a declared write-in candidate to file an application is 74 days before the date of the election. For the November 5, 2024 director election, the first day and time that a candidate may file an application will be 8:00 a.m. on Monday, July 22, 2024, the deadline for filing the application for a place on the ballot will be 5:00 p.m. on Monday, August 19, 2024, and the deadline for a declared write-in candidate to file an application will be 5:00 p.m. on Friday, August 23, 2024. Applications may be obtained from the District at c/o Armbrust & Brown, PLLC, Attn: the District's Legal Assistant, 100 Congress Ave., Suite 1300, Austin, Texas 78701, (512) 435-2300 or an application may be downloaded and printed from the Texas Secretary of State's website at https://www.sos.state.tx.us/elections/forms/index.shtml. Completed applications may be filed: (1) in person or by mail at the following address: Northtown Municipal Utility District, c/o Armbrust & Brown, PLLC, Attn: District Legal Assistant, 100 Congress Ave., Suite 1300, Austin, Texas 78701; (2) by facsimile transmission to the following number: (512) 435-2360; or (3) through e-mail transmission to the following e-mail address: districtelections@abaustin.com.

en Espanol

District News

Notice of District events is normally posted on the neighborhood entryway signs, and also published on your utility bill when possible. In special cases an announcement or notice may be mailed directly to every residence.

Notice of Amendment of Order Establishing Service Rates, Charges and Tap Fees and Adopting Rules and Policies With Respect To the District s Water, Wastewater and Drainage Systems - Notice of changes to the District's Rate Order.


Bulky Waste Collection -- Reminder of Changes in Policies and Procedures

Although the first Saturday of the month has traditionally been your bulky waste pickup day, TDS will NOT pick up your bulky items left curbside any longer.

Do not pile bulky waste curbside unless you have notified TDS that you need a bulky waste pickup. You must call TDS Customer Care at 1-800-375-8375 to schedule a bulky pickup at least 5 days in advance of your regular pickup day.

Each household will receive two curbside bulky waste pick-ups per calendar year at no charge. Additional pickups must be arranged through TDS Customer Care for an additional fee.

Bulky waste - Stoves, hot water heaters, washing machines, clothes dryers, and furniture; other large household waste material that do not contain coolants or hazardous materials; bags of leaves or other yard waste.

Bundle Tree, shrub and brush trimmings securely tied together, forming an easily handled package, not exceeding four feet in length or 40 pounds in weight.

TDS has released a Bulky Waste Pickup video to help residents understand the current bulky pickup rules and procedures.

Theft & Burglary Prevention Tips:
- Lock all back gates & house doors.
- Remove items from cars left outdoors & lock car doors.
- Keep garage doors closed.
- Immediately report any suspicious activity to 9-1-1.

Construction Updates:
New infrastructure such as roads, water and sewer lines, etc. are not built by the MUD. Each developer puts in the infrastructure needed to serve their housing or retail projects and is responsible for the schedule of such work.
The weather and construction conditions are very dynamic, but monthly updates are available in the Engineer's Report section of the meeting packets. Direct questions to (512) 716-0759 or email MS4.

Water Conservation Schedule -- Stage 3 Restrictions

The Northtown MUD is obligated by its water agreement with the City of Austin to honor and assist with all water conservation efforts.
  • Odd-numbered residential addresses: in-ground outdoor watering on Wednesday only.
  • Even-numbered residential addresses: in-ground outdoor watering on Thursday only.
  • Automatic watering is not allowed between 8 a.m. and 7 p.m.
  • Odd-numbered residential addresses: hose-end sprinkler watering on Wednesday and Saturday.
  • Even-numbered residential addresses: hose-end sprinkler watering on Thursday and Sunday.
  • Exception: watering by hand is allowed at any time.
More information on Stage 3 water use restrictions can be found in the District's Stage 3 Notice.
Additional information on water use restrictions can be found in the District's Drought Contingency Plan and on the City of Austin's Water Conservation page.

The Dog Park will be closed during inclement weather and while grounds are wet.

Learn more about Scoop the Poop and other environmental activities.

Reward
The Northtown Municipal Utility District Board of Directors hopes that you have noticed the many improvements that are being made in your parks and parkland, as well as the sound-barrier fencing along Howard Lane, McCallen Pass (Heatherwilde Blvd) and Greinert Drive. In time Northtown will have a first-class park system. Amenities already include a pavilion, dog parks, ball fields, trails and playscapes. Unfortunately, some people don't appreciate nice parks and don't want you to enjoy them either. Graffiti has been sprayed on many surfaces including park structures, signs and trees, and other damage has been reported as well.

The Northtown MUD offers a reward of up to $500 for information leading to the arrest and prosecution of any person vandalizing or otherwise committing a crime against District property, including parks and park fixtures, signs, and utility facilities. Multiple awards will be paid for multiple perpetrators. The Northtown MUD will prosecute any person identified as engaging in criminal activity on or against any District property. The District will also seek restitution and damages, including the cost of any reward(s) paid, from any person convicted of damaging District property.

Please report suspicious activity to the Travis County Sheriff's Office.
ONLINE ACCOUNT INFO & BILL PAYMENT

Your balance, amount due, monthly usage and billing history are available to you any time of the day or night including weekends. Go to crossroadsus.azurewebsites.net/ and follow the easy instructions by clicking "PAY MY BILL".

More information is available here.

Restrictive
Covenant
Corner

Is your grass running over the curb? Are your flowerbeds weeded? Are your shrubs pruned?
With the arrival of summer, your neighbors are in the yard, working to preserve not only their investment, but your investment as well. Won't you join them?
Part of being a good neighbor is keeping your residence looking nice. It's important because a well-kept lawn is required by your Restrictive Covenants. Restrictive Covenants are legally enforceable promises you made when you purchased the property. If you are a renter, your landlord is required to make sure you abide by these promises.
So be a good neighbor. Check your lawn and make sure it is mowed, edged, and weed free, and your shrubs are pruned.

You can write or email the District's Covenant Coordinator with any questions about restrictive covenants or complaints about other properties.
Contact Us

Mailing Address:

Northtown Municipal Utility District
c/o Armbrust & Brown, L.L.P.
100 Congress Avenue, Suite 1300
Austin, Texas 78701
Email and Telephone:

You can contact the Board of Directors by mail or email. The District's Manager can be reached by mail, email or telephone.
Click here for information on how to contact us.
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